This page transparently explains how x870e collects, uses, and protects your personal information. This policy applies to all users in Bangladesh.
When you register at x870e, your name, date of birth, email address, and mobile number are collected. This information is essential for identity verification and account management. We may request your National ID or passport details for age verification, which are used solely for security purposes. Your login history and password change records are also logged as part of our security measures. You can still access our services without completing your full profile, though some features may be limited.
When you use the x870e platform, your device type, operating system, and browser type and version are collected automatically. Your IP address and approximate location may also be recorded for fraud prevention and security purposes. Screen resolution, device ID, and network information help us improve service quality. If you use our mobile app, your device push notification token may also be collected — but only with your consent. This information is never sold to third parties.
Transaction data for BDT deposits and withdrawals is collected, which may include mobile banking numbers (bKash, Nagad, Rocket) or the last four digits of a bank account. Full card numbers and PINs are never stored. Transaction amounts, dates, and reference numbers are retained for legal and Anti-Money Laundering (AML) compliance. Payment information is protected with industry-standard encryption and is never shared outside of the relevant payment processors.
Behavioural data — such as which games or Sports Events you spend time on, which bets you place, and how you navigate the platform — is used to improve service quality and user experience. Clicks, session duration, and page views are analysed to identify areas for improvement. Betting patterns are monitored to support Responsible Gaming. This data is aggregated and anonymised so that no individual user can be identified.
Your information is used to create, verify, and maintain your account. It is also needed for login security, password resets, and session management. You will be alerted if any suspicious login activity is detected. Your information also helps verify your identity during account suspension or recovery.
Financial information is used to accurately process deposits, withdrawals, and betting transactions. Each transaction is verified to help prevent financial fraud. This information is also required to comply with applicable financial laws and regulations in Bangladesh. Transaction receipts and history are readily available to view directly within your account.
When you contact our support team, conversation details are saved to help resolve your issue faster. Your email and mobile number are used to send important updates, security alerts, and account notifications. Your consent is obtained before any promotional messages are sent, and you can unsubscribe at any time.
Data is analysed to detect unusual account activity, multiple account creation, and bonus abuse. Security measures are actively maintained to prevent cyberattacks and data breaches. We comply with legal obligations to share information in response to valid law enforcement requests. Risky behaviour patterns are also monitored to support Responsible Gaming.
Aggregated user behavior is analyzed to develop new features, games, and Sports Betting options. This analysis also helps us identify pages where users encounter issues or drop off. Service speed and reliability are improved on the basis of anonymized data. This information is never used to target individuals with advertising.
Certain data must be retained for specified periods to comply with Bangladesh's Digital Security Act and financial regulations. Records are maintained to support dispute resolution, court orders, and responses to regulatory investigations. Transactions are monitored in accordance with Anti-Money Laundering (AML) and Counter Terrorist Financing (CTF) requirements. No data is held beyond what is required by applicable law.
Cookies and similar technologies are used to enhance your experience on the x870e website and app. Cookies are small text files stored in your browser that help the site recognise you. Your consent is obtained for all non-essential cookies, and you can update your cookie settings at any time.
Rejecting cookies may limit certain platform features, though core services will remain accessible. We do not use third-party advertising tracking cookies.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential | Login sessions, security, and site functionality | Session |
| Functionality | Remembering language preferences and user settings | 1 year |
| Analytics | Anonymous Usage Statistics Collection | 6 months |
| Local Storage | App performance improvement & caching | Variable |
X870e uses industry-standard security technology to keep your personal information safe. All data transmissions are secured through SSL/TLS encryption, protecting information exchanged between your browser and our servers. Stored data is also kept encrypted and can only be accessed by authorized personnel for specific, legitimate purposes. Regular security audits and penetration testing are conducted to identify and address potential vulnerabilities. In the event of a data breach, we promptly notify affected users and take all necessary remedial action.
Your data is stored in Bangladesh or in secure international data centers with physical security measures in place. If an account is deactivated or closed, your data will be permanently deleted after a specified retention period in accordance with legal obligations. Financial transaction records are generally retained for up to five years, while other data may be kept for up to two years. Staff access to data is restricted based on role, and every access event is logged.
X870e never sells your personal information or shares it with third parties unnecessarily. Limited data may be shared with trusted partners to keep our services running, and we have contractual safeguards in place to protect your information in every case. Below is a clear breakdown of when and with whom your data may be shared.
Payment services such as bKash, Nagad, Rocket, and bank transfers receive the financial information necessary to process transactions. These partners follow their own privacy policies and are bound by data protection agreements with us. Once a transaction is complete, payment processors retain only the reference number — not your full account details. Your payment information is never used for advertising or marketing purposes.
Specific data may be shared to comply with valid court orders, government investigations, or mandatory requests from regulatory authorities. In such cases, only the information specified in the request is provided — nothing more. We do not voluntarily disclose information to any government body without a legal obligation to do so. Where possible, we will notify you of any such requests.
Selected technology partners providing services such as cloud hosting, email delivery, and customer support software have limited access to your data. Data processing agreements are in place with these partners to prevent misuse. They may only use your data as we direct and for specified purposes — never for advertising, profiling, or resale.
X870e believes you should have full control over your personal data. You can exercise the rights listed below at any time, and we aim to respond within 30 business days.
You may request a copy of all personal data we hold about you at any time. Upon receiving your request, we will provide the information in a readable format within 30 days. You can also log in to Account Settings to directly view your profile information and transaction history. If any information appears unclear or incomplete, you can reach out to our support team for further details.
If any information stored in your account is incorrect or outdated, you may submit a request to have it corrected. Name, address, and contact details can be updated directly in Account Settings. Corrections to identity-related information may require an additional verification process. Keeping your information accurate is important not only for your own security but also for maintaining the quality of our services.
You may request to close your account and have your data deleted at any time. However, financial transaction records may not be erasable before the legally mandated retention period expires. If there are any unsettled bets or pending transactions, your account will be closed once those are resolved. Any data that must be retained by law after deletion will be stored securely and will not be used for any other purpose.
You have the right to object to the processing of your data for specific purposes. You can opt out of marketing communications at any time. Opting out of essential service communications may not always be possible, as these are integral to account management. After you raise an objection, we will carry out a reasonable assessment and inform you of the outcome.
You can request a copy of the information you have provided in a structured, commonly used format. This makes it easy to transfer your data to another service. Where technically feasible, we will provide your data in CSV or JSON format upon request. This process is typically completed within 15 business days.
If you dispute the accuracy of your data or question the legitimacy of its processing, you can request that processing be temporarily restricted. During this period, we will not carry out any processing beyond storage. Once the dispute is resolved, normal processing will resume and you will be notified. Contact our support team directly to exercise this right.
X870e reserves the right to review and update this Privacy Policy as needed. Changes may occur due to legal updates, the introduction of new services, or shifts in business practices. For significant changes, you will receive advance notice via your registered email or mobile number — typically at least 14 days before the changes take effect. For minor updates, the revision date at the top of the page will be updated accordingly. Continued use of the platform after any policy change will be considered acceptance of the updated terms.
Previous versions of this policy are archived and available upon request. We are committed to managing this policy with full transparency at all times.
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact our support team. We typically provide an initial response within 3 business days and aim to complete complex requests within 30 days. You can also visit our FAQ section for answers to common questions.
Your data is stored with the highest level of security at x870e. Register today and join Bangladesh's most secure gaming platform.